cab444 Privacy Policy

Section 01

Information We Collect

When creating an account and using services on cab444, we may collect the following types of information:

a) Identity Information:

• Full name (in Bengali or English)
• Date of birth — for age verification (only users aged 21 and above may register)
• National ID card or passport number (for identity verification when required)
• Username and password (password stored in encrypted form)

b) Contact Information:

• Email address
• Mobile number (for bKash or Nagad verification)

c) Financial Information:

• bKash, Nagad, Rocket, or bank account number (used solely for processing transactions)
• Deposit and withdrawal history
• Transaction records related to wallet balance

d) Technical Information:

• IP address and device type
• Browser type and version
• Login time and location
• Usage patterns and navigation data

Section 02

How We Collect Information

cab444 collects your information through various methods. The main channels are as follows:

• Information You Provide Directly: When you fill in a registration form, update your account, or contact our support team.
• Automatic Collection: When you use our platform, certain information is collected automatically through cookies, log files, and technical tracking tools.
• Payment Processors: When a transaction is completed via bKash, Nagad, or Rocket, the relevant processors share the financial information required to process it.
• Verification Services: Relevant information may be received from third-party verification services for the purpose of age and identity verification.

Section 03

How We Use Your Information

cab444 uses your personal information only for the following legitimate purposes:

• Account Management: Creating, verifying, and managing your account.
• Service Delivery: Ensuring gaming services, transaction processing, and bonus management.
• Security: Preventing fraud, money laundering, and other illegal activities.
• Customer Support: Resolving your issues through 24/7 live chat and email.
• Responsible Gaming: Supporting users who may be at risk of gambling-related problems.
• Legal Compliance: Complying with applicable laws and regulations.
• Communications: Sending important notices about services, policy changes, or transaction confirmations.
• Platform Improvement: Conducting analysis to improve user experience and service quality.

Your information will not be used for any purpose beyond those listed above without your consent.

Section 04

Disclosure and Sharing of Information

cab444 does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

• Payment Processors: bKash, Nagad, Rocket, and approved banks receive only the information necessary to complete a transaction.
• Technology Partners: Trusted providers of security, hosting, and anti-fraud services may access limited information under strict confidentiality agreements.
• Legal Obligations: Information may be disclosed when required by a court order, government directive, or applicable law.
• Business Transfer: In the event of a merger or acquisition, the new operating entity will honour the same privacy commitments.

Outside of the cases above, none of your information is shared with any advertiser, data broker, or unrelated third party.

Section 05

Data Protection and Security

cab444 applies industry-standard technical and administrative measures to protect your information:

• SSL/TLS Encryption: All data transfers on our platform are secured with SSL encryption.
• Password Hashing: Your password is never stored in plain text; strong cryptographic hashing algorithms are used.
• Access Controls: Only authorised personnel can access the relevant data, and all access is recorded in logs.
• Security Audits: Regular security audits and vulnerability assessments are conducted.
• Two-Factor Verification: Additional verification layers are activated in the case of suspicious activity.

Please note that complete security on the internet cannot be guaranteed. You also have a responsibility to keep your password confidential and to avoid logging in from unfamiliar devices.

Section 06

Cookie Policy

Cookies and similar technologies are used on the cab444 website. Cookies are small text files stored in your browser that help improve your experience.

Types of cookies we use:

• Essential Cookies: Required to maintain login sessions, ensure security, and operate the core functionality of the platform.
• Functionality Cookies: Used to remember your preferences, language, and account settings.
• Analytical Cookies: Collect anonymised data to understand usage patterns on the platform and improve services.

You can disable cookies by changing your browser settings. However, disabling essential cookies may cause some features of the platform to not work properly.

Section 07

Third-Party Services

cab444 offers games on its platform from various reputable providers — such as PG Soft, Pragmatic Play, JILI, and Spribe. When you access games from these providers, their own privacy policies may apply.

cab444's own privacy policy does not apply to these third-party platforms or services. We recommend that you review their respective privacy policies.

Payment services such as bKash, Nagad, and Rocket have their own terms and privacy policies. Those platforms' rules will also apply during transactions.

Section 08

Data Retention Period

cab444 retains your personal information in accordance with the following policy:

• Active Accounts: All relevant information is retained for as long as your account remains active.
• Closed Accounts: Even after an account is closed, certain information may be retained for a specified period for legal obligations, dispute resolution, and fraud prevention purposes.
• Financial Transaction Records: Transaction records may be retained for an extended period in accordance with applicable financial regulations.
• Marketing Data: Marketing communications will stop immediately once you withdraw your consent.

Once the specified retention period ends, data is securely deleted or anonymised.

Section 09

Your Rights

As a cab444 user, you have the following rights over your own information:

• Right of Access: You may request to know what information we hold about you.
• Right to Rectification: If any of your information is inaccurate, you may request that it be corrected.
• Right to Erasure: Where there is no legal obligation to retain it, you may request that your information be deleted.
• Right to Restrict Processing: In certain circumstances, you may request that the processing of your information be limited.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time.
• Right to Data Portability: You may request your information in a machine-readable format.

To exercise any of these rights, contact us via live chat or email us at [email protected]. We will respond to your request as promptly as possible.

Section 10

Protection of Minors

cab444 strictly prohibits all services for anyone under the age of 21. Protecting minors is one of our top priorities.

• Age verification is mandatory at the time of registration.
• We do not knowingly collect information from anyone under the age of 21.
• If we become aware that a minor has created an account, that account will be closed immediately and the associated information will be deleted.
• If a parent or guardian believes their child has created an account, please contact [email protected] immediately.

Section 11

Changes to This Policy

cab444 reserves the right to update this privacy policy at any time. If any significant changes are made to the policy:

• The "Last Updated" date at the top of this page will be changed.
• Registered users will be notified via email.
• A notification may be shown after logging in to the platform.

If you continue using cab444 after the changes, you will be considered to have accepted the updated policy. Therefore, it is recommended that you review this policy regularly.

Section 12

Contact

If you have any questions, concerns, or requests regarding this privacy policy, please contact us through any of the following:

We generally try to reply to your email as quickly as possible on business days.